Insurance Protection That’s Better, Together
Meet the Team
Providing personal and business insurance solutions in Ohio, Pennsylvania, West Virginia, Tennessee, South Carolina, North Carolina, and Texas.
Our Team of Professionals
At Chris Arnott Agency, Inc., driven by our mission to serve, we work with dedicated specialists to find coverage tailored to your needs. We pride ourselves on exceptional, family-focused service, from policy setup to hands-on support during claims.
Chris Arnott
Agency Owner
Chris Arnott
My financial career began as an American Express Financial Advisor in 1990, continuing through my switch to Nationwide Financial & Insurance in 2010. I was born and raised in Newell, WV, attended WVU, and later graduated from MVNU. The best part of my job helping people secure their future! Our clients are hardworking people, and helping them feel more secure about the financial part of their lives is a great part of this job! My free time is typically spent hiking the mountains with my son Corey or riding a motorcycle with my other son, Rob!
When I’m not working I’m either hiking or fishing. Or riding my Indian Chief Dark Horse. I also love to travel! Pretty much anywhere! When it comes to giving back, our agency supports “A Caring Place”, which is an advocacy group for abused children. I also regularly attend a church that is active in helping our community.
Aaron Baaske
Agency Owner
Aaron Baaske
I started in the insurance industry right out of college in 1988. Both Chris and I worked side by side helping people with their insurance needs. From 1988 to today a lot has changed, but working with and helping people is still one of my favorite parts of the business. Showing people what they have versus what they need is always eye-opening. I love to empower people with information so they can make the best financial decisions.
I grew up in Vermilion Ohio. Went to Grade School, Middle School, and High School all in Vermilion. I decided that when I grew up I wanted to move to the big city of Amherst as I saw Amherst as being a picture of success. I love Amherst. I love to show people how things work – breaking it down into simple layman’s terms. Once they understand their options, I then help point them to the best products that will meet their individual needs. Taking a crappy situation, like a client that has been mistreated by another company, and giving them hope and options gives me a great sense of accomplishment.
I love spending time with my wife Cathy. We love to travel together whenever we can, spending time by Lake Erie and even occasionally Lake Ontario. I love business and economics. I read articles and study to hone my skill to become a better person and advisor to our clients and mentor to our team. I am part of the Amherst Historical Society and currently serve on the board as the President. The Historical Society is a great group of people that give back to the community by preserving local history and giving the community a great place to learn and grow from our past. One of the greatest joys in my life is that I love helping others.
Sue Stefl
Operations Manager/Associate Agent
Sue Stefl
After 15 years in retail, the customer service I provide in the insurance industry has been a joy to learn. I just do not provide a service but help people protect what is important to them and their families. I was born and raised in East Liverpool Ohio. I have a bachelors in business and management from Kent State University and West Liberty University. I truly enjoy my job. The staff I have the pleasure of working with make everyday fun. My retail and business management background it has allowed me to take on numerous office tasks needed to run our company. My true enjoyment comes from my two boys. Watching them learn and grow into young men has such a wonderful experience to have. When not in the office, I love spending time with my husband and boys outside or watching sports. Football and hockey are our enjoyment.
Rob McCoy
Commercial Specialist/Associate Agent
Rob McCoy
Just started back in September 2017. Still new to the industry, but I’m quickly learning and looking forward to excelling in my career. I grew up in East Liverpool, Ohio. I attended the New Castle School of Trade and graduated with a couple of certifications. The best part of my job is helping other people solve their problems and saving them money. I am a consumer just like them, helping them save money and making them feel they are giving the best service possible is my goal.
I really enjoy going to the gym, playing sports, and staying active. I would really like to eventually move back to the beach or at least be close to it. I usually play ice hockey on the weekends or I am out riding my motorcycle. Bonfires and cookouts are never a bad way to go either!
Valerie Kolich
Agency Administrator, Associate Agent
Valerie Kolich
I have been in the insurance industry for over 18 years and have held a Property & Casualty License since 2006. My background includes Personal Lines Insurance and Commercial Lines Insurance. I love spending time with my family. I have a wonderful husband and a beautiful daughter. During the summer you can find me outside. I enjoy going on long bike rides and working in my flower gardens. Hiking and camping are also some of my favorite things to do, especially in Colorado. When it’s cold outside you will find me curled up with a good book, or watching something history related on tv. I also love to cook and make new recipes.
Jane Towery
Associate Agent
Jane Towery
I have been in the insurance industry for the past 18 years. I am licensed in Life, Accident & Sickness, Property, & Casualty. I have lived in Chester, WV my whole life. I have an associate degree in general studies from Kent State, East Liverpool Campus. What I have enjoyed most in my life is going to Europe on vacation. My favorite spot on the weekend in the summer is beside my pool.
Eileen Childers
Associate Agent
Eileen Childers
I have worked in the insurance industry for 25 years. I was born in WV but I grew up in Baltimore MD until I was 14 years old then moved to New Cumberland, WV. I was a resident of Lisbon Ohio for several years but always end up back in WV. I enjoy my job because I enjoy helping people.
I love to golf, but above that, I enjoy going to church. I teach preschool Sunday school and am part of the lady’s group at the church. We provide backpacks for Hancock County School children. We also have a “Giving Tree” at Christmas to help families who may be struggling. On the weekends, I enjoy shopping. But I have 10 grandchildren so I try to visit them when possible.
Tracy Malarski
Associate Agent
Tracy Malarski
I have been in the insurance industry for 27 years. I am licensed in property, casualty, life, accident, health, and variable. I grew up in Wheeling, WV, where I graduated from Wheeling Park High School. Upon graduation in 1996, I moved to Nashville where I graduated from Davidson School of Business and started my career at C.N.A Life. I can honestly say I love what I do. There is nothing more satisfying than helping other people cover what matters most or saving them money. Now that my only son is grown, I like to spend weekends outside in the yard with the fish, flowers, and my 4 fur babies.
Chrystal McGraw
Associate Agent
Chrystal McGraw
I started my insurance career about 10 years ago with Nationwide and since then have worked for many different companies broadening my expertise of the insurance products we have to offer our clients. I am licensed in Life, Health, Property & Casualty lines. I was born & raised in Steubenville, Ohio, and have moved around somewhat but ended up purchasing my home there to remain a proud citizen of Dean Martin’s Hometown! I’ve always been considered a people pleaser so when I get the chance to save my customers money or simply take care of covering their assets and in turn give them peace of mind it always puts a smile on my face & makes for a successful day. I enjoy spending my free time with my family & friends and absolutely love, love, Love music and dogs.
Dylon Courtney
Master Certified Farm Insurance Agent, Crop Insurance Agent
Dylon Courtney
Despite not growing up on a farm, I have always had a passion for agriculture. My father is an ag diesel mechanic, and I pretty much grew up in the industry. From a young age, I started working at a John Deere dealership and that’s where I was when I decided to further my career and move to the insurance side of Ag. I’ve been at the Arnott Agency since 2020. I grew up in Northwestern PA. I made my way to Ohio when I attended Youngstown State University, and I’ve been here ever since. I love getting to travel out to farms. It gives me great pride to be able to help farmers in protecting their operations. I also enjoy educating farmers on what coverages can help them mitigate loss. There’s no greater feeling in this job than when we can give a farm operation a bunch of additional coverages, providing them with a piece of mind, and offer that policy for a comparable price to what they already had. This year (2023) we’ve also obtained crop licensing and support through Pro Ag. The idea from the get-go has been to be able to provide a true one-stop shop for farmers for anything from basic farm coverages all the way through crop, life, health, and financial planning. When I’m not working, I enjoy spending time with my wife and son, who is approaching 1 year old. I also really enjoy collecting model farm equipment and working outside in the yard. I’m also an avid sports fan and enjoy attending games when I can. And when I can squeeze in some free time, I enjoy going to the gym for a workout or hitting a round of golf. I’m also a Columbiana County Farm Bureau member where I help with events and spreading my passion for agriculture through insurance.
Bryan Russell
Life/Medicare Specialist
Bryan Russell
Hello, my name is Bryan Russell. As of 2023, I have been in the insurance industry for about 15 years. I started out as a life insurance specialist with my life/health/annuity insurance license. I earned my Bachelor’s Degree in Business Administration with a concentration in Finance and Accounting in 2013, and then I earned my Master’s Degree in Business Administration with a concentration in Data Analytics in 2022 from Malone University in Canton, Ohio. Over the years, I have helped to manage over $100 million of assets for clients, but that’s not how I measure success. I measure success by helping each and every one of my clients with their individual concerns and providing insurance and/or financial solutions that help to meet their current and long-term needs. In addition to all my current licensing, my specialty here at the Chris Arnott Agency involves helping people with Medicare coverage and questions, as well as life insurance and investment options. Insurance can be confusing for many people, so instead of dealing with a 1-800 number and talking to someone new every time; call me here at your local agency and speak to your local agent. I’m here to help!
Jessica Grafton
CSR/Associate Agent
Jessica Grafton
I started my career in the insurance industry in 2015 with Erie Insurance, working in the claims department. I fell in love with the industry and am very excited to continue my journey with my Property & Casualty License. I grew up just outside of Lisbon, OH. I obtained my Bachelors Degree in History from Youngstown State University. When I’m not in the office you can find me spending time with my three sons and wonderful husband. We enjoy playing outside and swimming during the summers. I love to travel and eventually plan to visit all the National Parks with my family.
Danielle Frank
Farm Insurance Agent
Danielle Frank
Danielle Frank — Farm Insurance Agent with sweet country charm and Co‑Owner, Frank Farms, Carrollton, Ohio.
Raised in Ohio farm country, I grew up in Minerva, Ohio but where I loved to be was at my Pap’s horse farm in Columbiana, where I discovered a lifelong love of horses and farm life. Pappy was the genuine article: Redman tucked in his cheek, non-filtered Camels always going, mustache and bald head under his red Darlington, PA polo hat, and not a fuss or frill to him. A no nonsense guy who always
told you exactly where you stood. Much like my dad. Red hat (only Minerva MFD); flannel shirts and Carhartts. Those two men taught me the value of hard work; dedication; and gave me the mind set that I can obtain just about anything if I work for it.
I co‑own Frank Farms in Carrollton with my husband, Michael. We raise horses and beef cattle and share our home with our daughters, Madison and Morgan, and a lively crew of dogs and cats and of course my personal favorite horse ever Storm!
There’s nothing I enjoy more than being in the pasture with my family and our animals.
Professionally, I moved from the auto industry into insurance and found my calling helping farm families. I thrive on variety—meeting people, attending community events, and solving practical problems—and I bring straightforward communication and thorough planning to every client relationship! Protecting families, especially those who build their lives around land, livestock, and legacy is what makes me tick. I aim to be a trusted, calm advisor when the unexpected happens, helping you plan ahead so one setback doesn’t derail a lifetime of work.
If you want an insurance partner who truly understands farm life: as well as the time you have put into it. And will stand by you when it matters most, let’s talk.
Linda Porreca
Insurance Agent
Linda Porreca
I’m proud to be a U.S. Navy veteran (Seaman 4) and served three years. After the Navy, I served as an assistant branch manager for Miner’s and Mechanic’s Bank.
I’ve worked in the insurance industry for over 30 years and take great satisfaction helping people with their insurance needs. I truly enjoy my work at Arnott Agency — our team feels like family, and I’m grateful to be part of it.
Outside of work, I love spending time with my daughters, grandchildren, and great-grandchildren, and I enjoy traveling to southern West Virginia to visit my nieces and nephews.
Chris Arnott Agency, Inc.
Top Ohio Insurance Agency
Who we are
Residents from the Northeastern Ohio Area regularly bring their requests for quality business insurance, commercial insurance, and home and auto insurance to Chris Arnott Agency, Inc. We are a well-respected and trustworthy, independent insurance agency that serves the entire region. We are widely recognized for delivering the precise insurance solutions tailored to the individual needs of our clients.
Regardless of the insurance you need, the Arnott Insurance Agency has the skills and expertise to customize each policy. That is because we not only truly understand the individuals, families, and businesses in the area, but also because we are intimately aware of all aspects of the best insurance protection for everyone and all of the intricacies involved. You can count on the helpful agents from our insurance agency to not only aim to meet all your expectations, but to regularly exceed them. We are renowned for having the professional expertise to assist our clients by helping them navigate all aspects of selecting the perfect commercial insurance, business insurance, or home and auto insurance they need. Our policies are customized to their exact specifications and are always competitively and affordably priced.
Chris Arnott Agency, Inc.
Working with us has it’s advantages
Tailored insurance solutions that understand your community’s needs.
Here’s what our clients are saying
Sue and Sara are great. Always helpful and have great advice when I need it. Give them a call and get a free quote. I did, and am so glad I did. I am so much better off now after switching away from my old company. Give them a call today, you will be glad you did.
Just started my first policy through the Arnott Agency and I dealt with Sue. She was wonderful! She had almost everything ready for me (that she could) for when I arrived, and the process was quick and easy. Job well done!
We have our house and vehicle insurance with Chris Arnott Agency and Sue and Sarah have always been so very helpful anytime we needed anything, as well the Chris meister, who is a long time friend as well who we really appreciate. They are all extremely knowledgable. Great agency with great prices.
I really liked that I could pay the premiums for a whole year, including car insurance, with my credit card. There’s a discount for bundles too.
Whenever I had a claim, they were right there to help make the process fast & easy.
Susanne is amazing at what she does! Just recently purchased a new car that ridiculously raised my insurance policy. When I gave her a call to she what she can do. She ended up saving me so much money!
Areas we Service
We work hard to provide tailored coverage options for your community. We’re here to meet your insurance needs across Ohio, Pennsylvania, West Virginia, Tennessee, South Carolina, North Carolina, and Texas.
Headquarters
16519 St Clair Ave
East Liverpool, OH 43920